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SHIPPING AND DELIVERY

 

Orders within India:

Shipping is absolutely free for purchases above ₹799.00. However, for orders worth ₹799.00 or below, a shipping fee of ₹99.00 will be chargeable. All prices are inclusive of Sales Tax.


Delivery Time

We deliver most of our products in 5-7 working days within India.

 

Note:

These days are merely indicative and your order could be shipped prior to or later than the mentioned date depending on the availability, customization and other factors attached to your order. The order dispatch time and shipping time varies from product to product.

 

Shipment Tracking

Shipments can be tracked at the My Account page.

 

Delay in Delivery

In case if the delay in shipping is caused due to unavailability of stock, Kasitoo shall inform you by email and you will be able to choose an alternate product, opt for store credit or receive a refund for that product.

 

International Orders (Outside India)

Shipping Charges

We provide FREE worldwide shipping on orders worth ₹7999.00 or above. For orders below ₹7999.00, shipping charges are applicable based on shipping country & product weight/dimensions. When qualifying for free delivery, the shipping cost is based on the final price of items in your order after deducting any applicable discounts and/or offers.  

 

Delivery Time

We deliver most of our products within 10-12 working days outside India.

Note:

These days are merely indicative and your order could be shipped prior to or later than the mentioned date depending on the availability, customization and other factors attached to your order. The order dispatch time and shipping time varies from product to product.

Shipping Locations

We provide worldwide shipping (200+ countries) for most of the products on our website. The shipping availability (worldwide or within India) of each product is mentioned on the product page. While we service most pin codes in the countries we ship, there are certain pin codes where shipping may not be available. In such rare cases, we will get in touch with you to discuss alternate arrangements for delivery.

 

Local Tax & Custom/Import Duties

Local Tax/Custom Taxes and Import Duties are borne directly by the customer, to be paid at the time of delivery to our courier partner or as advised by our courier partner.

International customers are responsible for any customs or duty fees levied by their country. We have no control over these charges and cannot predict where they will occur, as policies vary greatly from nation to nation. They are entirely your responsibility. The courier company may also charge some additional service charges over and above custom duty on case to case basis.

Order Tracking

When your order is dispatched, we send you a dispatch email along with all shipping details (tracking ID and a link) to track your order. Also, you can go to My Account page and track your order.